- support@mahilakra.com
Effective Date: 17 May 2025
Contact Email: support@mahilakra.com
Website: https://mahilakra.com/
At MyMix by Mahi Lakra, we want you to be fully satisfied with your purchase. If you are not happy with your order, we offer refunds under the following terms:
Introduction: www.mahilakra.com website (“Website”) is an Internet-based content and e-commerce portal owned and operated by MAHI LAKRA BEAUTY & SALONS PRIVATE LIMITED (“the Company”), a company incorporated under the laws of India.
1. Eligibility for Refunds
- Refunds are available for items returned within 30 days of delivery in their original condition and packaging.
- Products that are used, damaged, or not in their original condition may not be eligible for a refund.
- Personalized, custom, or final sale items are not refundable unless faulty or damaged upon receipt.
2. How to Request a Refund
- To request a refund, please contact us at support@mahilakra.com with your order details and reason for the refund.
- Once your return is approved, you will receive instructions on how to send back the item.
3. Refund Processing
- After we receive and inspect the returned item, we will notify you about the approval of your refund.
- Approved refunds will be processed within 7-10 business days to the original payment method.
- Shipping fees are non-refundable except in cases where the return is due to our error (damaged or incorrect items).
4. Partial Refunds
- Partial refunds may be granted if the item is not returned in its original condition, is damaged, or missing parts.
5. Exchanges and Store Credit
- Instead of a refund, you may choose to exchange the item or receive store credit, depending on availability and your preference.
If you have any questions about our refund policy, feel free to reach out to us:
Email: support@mahilakra.com
Website: www.lykamini.com
Thank you for choosing MyMix. Your satisfaction matters to us!
